Privacy Policy

Privacy Policy

CartKaro
Jurisdiction: India & International

1. Introduction

CartKaro ( we” our” or “us ) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your data when you visit or use our platform—www.cartkaro.com

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Scope

This policy applies to all users:

  • Consumers in India under the Information Technology Act, 2000 and applicable data protection rules

  • International users under applicable data privacy laws such as the GDPR (EU), CCPA (USA), or equivalent

3. Information We Collect

a. Personal Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (via secure third-party processors)

  • Identity documents (for sellers or KYC purposes)

b. Usage Data

  • IP address

  • Device type, OS, browser information

  • App usage statistics

  • Browsing behavior on our website or app

c. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze traffic

  • Store preferences
    You can disable cookies via your browser settings.

4. How We Use Your Information

We may use your data to:

  • Process and deliver orders

  • Verify identity and prevent fraud

  • Improve our services and user experience

  • Send transactional and promotional messages (opt-out available)

  • Comply with legal obligations

5. Sharing of Information

We may share your data with:

  • Logistics partners (for deliveries)

  • Payment gateways (for secure transactions)

  • Customer support vendors

  • Legal authorities when required under applicable laws
    We do not sell or rent your personal data.

6. International Data Transfers

If you are outside India, your data may be transferred to and stored in India or other countries where we or our third-party service providers operate. We take all legal steps to ensure your data is protected under applicable law.

7. Data Security

We implement industry-standard measures like:

  • SSL encryption

  • Secure payment gateways

  • Restricted data access
    However, no system is 100% secure. Use the platform at your discretion.

8. Your Rights

For Indian Users:

  • Right to access, correct, or delete your data

  • Right to opt-out of marketing communications

For International Users (e.g. EU under GDPR):

  • Right to data portability

  • Right to restrict processing

  • Right to withdraw consent

  • Right to file a complaint with a data protection authority

You can exercise these rights by emailing privacy@cartkaro.com

9. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal and tax obligations

  • Enforce our Terms & Conditions

10. Children’s Privacy

CartKaro does not knowingly collect data from children under the age of 13 (or applicable age under your country’s law) Use of the platform by minors must be under parental supervision.

11. Changes to This Policy

We may update this Privacy Policy periodically Any changes will be posted on this page with the revised effective date Continued use of our services constitutes acceptance of the updated policy

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights contact us at: Email: privacy@cartkaro.com
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